Revision Policy

EssayKittens.com is a company which provides its high-quality writing services to students and people all over the world, in order to assist them in their academic or professional success. Whether you need an essay, report, resume or research project proposal, we aim to deliver a piece of writing of high quality, which meets all the required standards as well as your personal expectations. We consider that customer satisfaction makes the difference between an ordinary writing company and an outstanding one so that we strive to tailor each paper on your needs and provide excellent writing services.

In some cases, it may be possible that a customer requests a revision to a project which is already completed. Here are some details you should know regarding the way in which we review the finished papers:

  1. You can ask a revision for a completed project according to the initial requirements and instructions, contained in the original order, without any additional charge. This review is included in the original price.
  2. Each request for a revision must be made in the first 14 days after you received the final draft. EssayKittens.com considers that this time is long enough to see if the paper meets your expectations or not or if there is anything you would like to change. Within this timeframe, you have to make the revision request by contacting our Customer Support Department by phone, e-mail, or live chat. If you submit a revision request after the first 14 days, you will be charged extra.
  3. If you make a revision request that necessitates some changes to the paper according to some additional instructions, which were not specified in the original ones, you will be charged an additional fee. The following examples are some of the types of revision that require extra charge:
  • You change the original instructions after your writer has already started working on your paper.
  • You ask for extra pages, more information, particular resources after you receive the final draft, and you have not provided us this information in the first instance. In this case, after you specify what else your paper needs, we will calculate the costs and let you know about them before starting to modify the piece of writing.
  • You change the initial instructions later than 2 hours after placing an order. If you make any changes sooner than this time frame, you can do them completely free of charge.
  • If your paper requires particular resources that our writers do not have or cannot access, you are responsible for providing them.
  • If you cannot supply the needed resources for your project, EssayKittens.com will use the most recent and relevant resources we can access. If you don’t agree on this, and you must use those particular sources for your paper, but you are still not able to provide them, the company can buy them for you. However, in this case, you are responsible for the costs of the purchase.

At a first glance, a revision may seem a complicated and complex task that always results in additional expenses. Even though it requires extra effort, EssayKittens.com wishes to provide its clients the best services, and we aim for 100% customer satisfaction. This is why we also offer free revisions, in the following situations:

  • You have provided clear instructions from the very beginning, but these were not followed by your writer.
  • You change your original instructions within the first 2 hours after placing the order, but your instructor hasn’t considered the changes.
  • You send us a revision request in the first 14 days after you have received the final draft of your project. NOTE: If you ordered a more elaborate paper or one that has an unusual length, you should contact the Customer Support Department in order to find out how many extra days we can allow you for free revision requests. EssayKittens.com is aware that a complex paper such as a thesis or dissertation requires more time for review compared to a 2-page essay.

How do I request a revision?

If you need a revision for your paper, whether it is a free or a paid one, you need to respect the following steps:

  • Each revision request should be made by contacting the Customer Support Department. You can do this via e-mail, phone, or live chat.
  • All revision requests have to be made in writing. Even though you contact the Customer Support Department via phone, you will be asked to send us the request in writing, next to the evidence needed to support your claim.

As our purpose is to meet all your expectations and provide the best services, we collaborate with you, and we work as much as it is necessary for a project which was already finished when you ask for a revision. We will do this according to your requirements so that the changes made will result in a paper tailored to your needs.

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