FAQ

Orders

How do I place an order?

Just click on “Order Your Content”, select the type of paper you want, and then complete the fill-in form with the needed details. You can also attach a file (e.g. a particular resource for research).  Review the order and then hit “complete checkout”.

If you are already a user, you will be asked to log in. If not, you can enter your name and e-mail, and your account will be created automatically. Each order will appear on your dashboard as a project.

How do I pay for your writing services?

When your order is completed, you will get your own personal account page. Access it and go to checkout. Here, you can pay using your debit or credit card, PayPal, or through your bank account. 

When do you start working on my project?

A writer will start working on your project within several hours after receiving it. 

Can I ask for a change even if I have already placed my order?

Yes. After you receive the final draft, you can request any change in the first three days. However, keep in mind that our revision policy does not include re-writing.  

Writers

How do you assign orders to writers?

When you place an order, we seek for the most appropriate writer for it. We are looking at the proper academic level, his or her degree, the experience on the topic, and his or her availability, because we want to complete your project on-time. This is why we encourage you to provide details regarding your project in your order, such as your academic level, the needed resources, or other instructions. 

Can I discuss with my writer?

Yes, your writer can contact you through your personal account, and you can do the same to communicate with him or her. We encourage you to stay in touch with your writer until the project is finished. This way, you can be sure that your final draft will meet your expectations. 

Can I choose the same writer for all my orders?

Yes. You can opt for the same particular writer for all your future projects. Thus, you need to verify every time if he or she is available and can start working on your order immediately so that you can respect the deadline.

Do you have writers in all fields and academic levels?

Yes, we have at least an expert in each subject so that we can cover any academic topic. Moreover, we hired Ph.D. and Master’s graduates, and some of our professional writers have been working for years in the academic field, as teachers or professors. When you order from EssayKittens.com, you can be sure that your paper will be assigned to a writer who has the necessary knowledge, academic level, experience, and qualification for completing the project. 

Guarantees

What if I don’t like my paper?

In this case, you need to contact us immediately and provide us details regarding your dissatisfaction. We will revise and polish it, and even rewrite it until the paper meets your expectations.

Will you meet the deadline?

Each time we accept an order, we make sure we can meet the deadline. However, in some cases, we cannot get in touch with the customer because he or she provided us inaccurate contact details. We will do everything in order to reach you, but if the deadline is not met because of these problems, we cannot take accountability for the delay. 

Plagiarism

Do you guarantee that my paper is 100% plagiarism-free?

Yes. Our writers compose only original papers, and we don’t agree on any copy-paste techniques. Moreover, we check each piece of writing for plagiarism through special software before sending it to you.

Resumes and CVs

Do you have different writers for resumes and CVs?

Yes. We have resume and CVs writers and editors, which are assigned only this type of task. They have a vast experience in this field of activity and have handled thousands of similar projects until now. Such a writer does not receive essays or school papers and projects, but exclusively resumes and CVs. Your writer may contact to discuss with you more details, in order to gather every piece of information needed to produce an outstanding resume. 

Copywriting and Business Writing

Are there particular writers for web-based content?

Yes. Many customers need website content, articles, blog posts, etc., and we have writers capable of delivering this type of writings, too. If you need an article on a technical subject, then we will assign your order to a specialized writer, who has an academic background in that particular field.

Can the writer post directly to my blog?

Yes, our writers are accustomed to all kinds of platforms such as WordPress, Tumblr, etc. and they can post the final product in your name. Please contact our Customer Support Department to find out the fee and any other detail you need.

Do I hold the copyright for the content you write for me?

Yes. When you approve the final product, this becomes yours, and you have all the rights on it.

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